Ann Cotten is the Director of the Schaefer Center for Public Policy at the University of Baltimore and an affiliated faculty member in the College of Public Affairs. She has been working with government and nonprofit organizations for the past 25 years in the areas of strategic planning, program evaluation, survey research, policy analysis, management consulting, and performance measurement.

Dr. Cotten directs the Maryland Certified Public Manager® (CPM) program. The Maryland CPM Program teaches applied public management skills to supervisors and managers in Maryland’s government and nonprofit organizations.

Prior to starting the Maryland CPM Program, Dr. Cotten directed the Harry and Jeanette Weinberg Fellows Program from 2007-2011 on behalf of the Harry and Jeanette Weinberg Foundation. The Weinberg Fellows program is a leadership development program for executive directors of nonprofit organizations that serve the financially disadvantaged in the Baltimore area.

A main focus of Dr. Cotten’s work is to help public and nonprofit organizations address strategic challenges. Dr. Cotten has led numerous research projects during her career. Recent projects include an assessment of the civil legal needs of low income Marylanders for Maryland Legal Aid; a study about health insurance access and use among Marylanders in low-income, rural, and medically underserved areas of the state; an evaluation of Maryland’s Tobacco Control Program; a financial projection and staffing model for a large non-profit organization in Maryland; and a comprehensive review of Baltimore City Community College;.

Dr. Cotten has extensive experience training public sector managers in Managing for Results, performance measurement, and strategic planning. She has facilitated the development of strategic plans for a number of Maryland agencies and the Midtown Special Benefit District.

She recently completed two terms on the executive council of the National Certified Public Manager® Consortium where she also served as treasurer. Previously she served as President of the Southern Consortium of University Public Service Organizations, Member of the American Society for Public Administration’s National Council, and President of the Maryland Chapter of the American Society for Public Administration.

She has also served as a member of the finance committee of the American Society for Public Administration. She chaired the University of Baltimore’s Institutional Review Board and Council on Research, Scholarship and Creative Activity.

In 2008, Dr. Cotten was named one of Maryland’s Top 100 Women by the Maryland Daily Record. She is a member of Leadership Maryland Class of 2012 and the GBC Leadership Class of 2015.

She has taught strategic management for government and nonprofit organizations and survey research in the University of Baltimore’s School of Public and International Affairs. Dr. Cotten is a professionally trained focus group moderator and is an experienced trainer of mid and upper level managers. She hold a Master’s Degree in Economics and Doctorate in Public Administration from the University of Baltimore and is a Certified Public Accountant.

Michelle A. Cantave  has over 20 years of experience with applied social science and survey research in a variety of fields including health, education, and labor.  Ms. Cantave has worked in State and Federal contracting organizations as well as private companies and educational institutions.  Ms. Cantave has over ten years of experience with managing surveys and survey centers.  Ms. Cantave is experienced in qualitative and quantitative data analysis, conducting school visits to collect data, conducting cognitive interviews, and call center management.   She also has extensive experience with programming surveys for CATI systems, collecting, cleaning and weighting data, managing experiments and analyzing data.

Prior to joining The Schaefer Center at the University of Baltimore, Ms. Cantave worked at REDA International, Inc. for six years as a Research Analyst and Programmer. Ms. Cantave also worked for Arbitron, Inc. as a Project Leader, at the American Institutes for Research as a Survey Methodologist, and at IMPAQ International as a Senior Research Analyst. Ms. Cantave earned her B.A. in Psychology and M.S. in Survey Methodology from the University of Maryland, College Park.

Sarah Ficenec is Research Manager at the Schaefer Center for Public Policy. Her work includes serving as a contact point for clients, conducting quantitative and qualitative research, writing proposals and reports and presentations of the Schaefer Center’s research findings, and managing the research staff and Graduate Fellows.

Dr. Ficenec has over 15 years of experience in policy research, analysis, and evaluation on issues including urban policy, economic development, regional collaboration, interpersonal and interorganizational networks, workforce development, international relations, advocacy for girls’ and women’s issues, and early childhood education.

Most recently, Dr. Ficenec was the Senior Research and Policy Analyst at the Connecticut Economic Resource Center. For four years, she conducted research projects concerning economic development in Connecticut for clients including the state legislature and executive agencies, town governments, regional organizations, businesses, and nonprofit organizations. Her work included economic impact reports, statistical analyses, literature reviews, survey design and analysis, and interviews of policy makers. She also presented demographic, economic, and fiscal data on Connecticut towns at municipal economic development workshops for local elected officials and other community members.

Prior to her work in Connecticut, Dr. Ficenec served as a Budget Management Analyst for the City of Baltimore, and Associate Director for Policy and Communications at the Center for the Study of the Presidency and Congress, among other positions.

Dr. Ficenec holds a Ph.D. in Public Policy and Public Administration from the George Washington University. She also has a Master’s in Public Policy from the Johns Hopkins University and a Bachelor of Arts in Economics and History from Creighton University. Dr. Ficenec has presented at several academic and professional conferences and serves as adjunct faculty in The University of Baltimore’s College of Public Affairs.

Biography will be added shortly.

Don Haynes (Ph.D.). Dr. Haynes received his PH.D. from the University of North Carolina at Chapel Hill. Dr. Haynes has been on the faculty of the School of Public Affairs and International Studies at UB for over thrity years. In the Masters of Public Administration Program, he has taught courses in Applied Statistics, Policy Analysis, Program Evaluation, Survey Research Methodology and Environmental Policy. He has also taught Policy Analysis, Research Methods and Survey Methodology at the Undergraduate Level. He is currently the Director of the International Studies Program in the school.

Dr. Haynes as been affiliated with the Schaefer Center for over 20 years as well. He has served and the Director of Survey Research in which capacity he as acquired very extensive experience in the design, implementation, and reporting of survey research projects among a variety of populations. He has worked closely with U.S. Department of Housing and Urban Development, Maryland Departments of Natural Resources, Environment, Health and Mental Hygiene, Human Resources, Agriculture and Transportation. He has also conducted survey research with State Highway Administration, Maryland School of Dentistry, Baltimore Community College, City of Baltimore, among many others. In addition to survey projects, Dr. Haynes has worked on a number of evaluation projects both as lead researcher and provider of survey support.

Pat Mikos is the manager for the NextGen Leaders for Public Service program in the Schaefer Center for Public Policy. Launched in 2022, the NextGen Leaders for Public Service program inspires and prepares students from all majors to explore careers in public service. Pat coordinates the delivery and expansion of paid internships and fellowship programs for UBalt students interested in positions in the public sector and nonprofit organizations.

Pat also coordinates professional development opportunities for students on career development and training related to careers in public service. She supports college-wide initiatives, Schaefer Center programs, and related initiatives and professional development opportunities for students aligning their interests to work experiences.

Throughout her 25-year career in public service, Pat has focused on education and workforce development. Prior to her arrival at the Schaefer Center in 2022, Pat worked at the Maryland State Department of Education in the Division of Career and Technical Education (CTE) leading efforts to expand access to work-based learning and develop career pathways for high school and postsecondary students. As a Baltimore resident, she has also served on neighborhood community development organizations and worked with city and state agencies to support community and workforce development across the Baltimore region.

Pat is experienced in collaborating with business and community partners, funders and policymakers to develop high quality Career Pathways, Work-Study, and Apprenticeship programs. She provided leadership and support for the development of Maryland’s CTE Career Pathways and related guidance and advisement tools (for secondary and postsecondary students). Pat is also experienced with providing technical assistance and training for career programs, employer engagement, transition programs, and apprenticeship and early-college access initiatives. Pat has also worked with national, state and local non-profit organizations focused on education, workforce development, and accountability.

Pat received her undergraduate degree from Hood College and holds an MPA degree from the University of Baltimore.

Biography will be added shortly.